When interacting with Ink.Inc, content refers to any information or data that you upload, submit, post, create, transmit, store, or display. A Device is any computer that is used to access our services, such as a desktop, laptop, mobile phone, tablet, or other consumer electronic device.
Personal information is defined as any information that can be used to easily identify or contact you as an individual person, such as your name, address, email address, or phone number. Personal information does not include information that has been anonymised in such a way that it cannot be easily identified as belonging to a specific individual. Websites refers to any of Ink.Inc’s websites, including but not limited to Ink.Inc and any associated websites, sub-domains, and pages.
INFORMATION COLLECTION INFORMATION YOU PROVIDE TO US
We collect the following information from you:
Account Information: When you register for an account with us, make a purchase, or otherwise use, access, or interact with our services, we collect information about you and
We collect and store Content that you create, enter, submit, post, upload, transmit, store, or display while using our services, ordering our products, or accessing our websites. Any Personal Information or other sensitive information that you choose to include (“passively- collected Personal Information”) is included in such Content.
Other: We collect other data that you submit to our websites or as you use any of our services, participate in a survey, contest, promotion, sweepstakes, activity, or event, apply for a job, request customer support, communicate with us through third-party social media sites, or otherwise communicate with us. For example, information about a problem you’re having with an Ink.Inc product could be submitted to our Support Services or posted in any public forums, and any information you submit to our websites, including Personal Information, could be visible to the public unless submitted to a secure area of the Website.
WE COLLECT INFORMATION FROM YOUR USE OF OUR SERVICES
While using our services, we may collect the following information:
Logs on the internet: When you interact with our websites, we collect certain information and store it in log files, just like most websites. This information includes internet protocol (IP) addresses, browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, search terms, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information.
Data from Analytics: When you use our websites, we and our analytics provider collect and store analytics information to help us improve our products and services.
Content-Derived Information: Analytics data also includes information gathered as a result of running queries against Content across our user base in order to generate Usage Data. “Usage Data” is non-personally identifiable data about a group or category of services, features, or users. While compiling Usage Data from Content across user instances, we may come across sensitive or Personal Information as a by-product of our efforts to understand broader patterns and trends. We make no concerted effort to examine the Content of any specific customer.
Cookies and Other Tracking Technologies: What Are They?
You can instruct your browser to stop accepting cookies or to prompt you before accepting a cookie from a website you visit by changing its settings. However, if you do not accept cookies, you may be unable to use all aspects of our websites. We may also use web beacons (also known as “tracking pixels”) to collect information. Web beacons are electronic images that may be used in our Websites or emails to assist us in delivering cookies, counting visits, understanding usage and campaign effectiveness, and determining whether an email has been opened and acted upon.
INFORMATION OBTAINED FROM OTHER SOURCES
The Privacy Act defines sensitive information as information or opinion about an individual’s racial or ethnic origin, political opinions, membership in a political organization, religious or philosophical beliefs, membership in a trade union or other professional body, criminal record, or health information.
We have no plans to collect Sensitive Information from you. If we obtain such information, we will only use it for the primary purpose for which it was obtained, for a secondary purpose that is directly related to the primary purpose with your consent, or where required or authorized by law.
HOW DO WE APPLY INFORMATION? WE COLLECT GENERAL APPLICATIONS
We use the information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including: providing, operating, maintaining, improving, and promoting our services; enabling you to access and use our services (e.g., facilitating and streamlining orders, taking advantage of limited time promotions); processing and completing transactions, and sending you related information, such as purchase confirmations and invoices; and communicating with you. In general, you can opt out of receiving promotional communications as described below under “Your Choices”; process and deliver contest or sweepstakes entries and rewards; monitor and analyse trends, usage, and activities in connection with our services and for marketing or advertising purposes; investigate and prevent fraudulent transactions, unauthorized access, and other illegal activities; personalize our services, including by providing content.
DISCLOSURE AND SHARING OF INFORMATION
Except as described in this policy, we will not share or disclose any of your Personal Information with third parties. We never sell any of your Personal Information or Content. We may share or disclose your Personal Information in the following circumstances:
Studios: We may be required to share your Personal Information with our tattoo studios.
System Administration: Please be aware that our system administrator may have access to information about you and your account.
Service Providers: We collaborate with third-party service providers to provide and deliver our services, process payments, perform analysis, and provide other services on our behalf. As part of providing those services for us, these third parties may have access to or process your Information.
Laws: We may disclose your Information (including your Personal Information) to a third party if we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request; to enforce our agreements, policies, and terms of service; to protect the security or integrity of Ink.Inc’s products and services; to protect Ink.Inc, our customers, or the public from harm or illegal activities; or to respond to a law enforcement investigation.
Business Transfers: We may share or transfer your information (including Personal Information) in connection with or during negotiations for any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
Anonymised Data: We may also share aggregated or anonymised information that does not directly identify you with the aforementioned third parties.
Marketing: We may share your Personal Information with our marketing service providers in order to market to you our products and services (including direct marketing).
With Your Consent: We will share your personal information with third parties only if you give us permission to do so.
WE DO NOT SHARE INFORMATION
Without your permission, we will not share Personal Information about you with third
parties for marketing purposes (including direct marketing).
SECURITY, TRANSFER, AND DATA STORAGE
Ink.Inc hosts data with hosting service providers from all over the world. We will make reasonable efforts to keep the servers on which Personal Information is stored in a secure environment. While we make reasonable efforts to protect your Personal Information, no security system is impenetrable, and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information will be safe from intrusion by others, such as hackers, during transmission through the Internet or while stored on our systems or otherwise in our care. Furthermore, we cannot guarantee that any passively collected Personal Information you choose to store in Websites is protected at levels sufficient to meet any specific needs or obligations you may have in relation to that information.
We will take reasonable steps to destroy or permanently de-identify your Personal Information when it is no longer required for the purpose for which it was obtained. However, most of the Personal Information is or will be stored in client files, which we will keep for a minimum of 7 years.
You can opt out of receiving promotional communications from Ink.Inc by sending us an email requesting that your contact information be removed from our promotional email list or registration database. Although opt-out requests are usually handled immediately, please allow fifteen (15) business days for a removal request to be handled. Even if you opt out of receiving promotional messages from us, you will still receive transactional messages about our services.
ACCESSING AND UPDATEING YOUR DATA
Subject to certain exceptions, you have the right to access the Personal Information we have on file for you and to update and/or correct it. Please contact us in writing if you want to access your Personal Information.
If you are visiting from the European Union or another region where data collection and use is governed by laws, please be aware that you are agreeing to the transfer of your Personal Information to us in Thailand/Australia. You consent to any transfer and processing of your Personal Information in accordance with this Policy by providing it.